FAQs

Here’s a selection of the questions we often get asked by our customers.  We hope they will help you.  If you can’t find the answer here, please give us a call on 01908 315389 and we will be happy to help.

 

Why do I need a Morrck Baby Hooded Car Seat Blanket ?
One product – so many benefits!
It’s fantastic for speed and ease of leaving the house. It really is so simple.
For keeping baby at a comfortable temperature safely in their car seat, so much safer than using a snowsuit or padded jacket.
For a peaceful and relaxed journey.
To keep your car seat clean and like new.
It’s also tested for car seat safety. For more details see our safety information.
It’s recommended by midwives, car seat safety experts and very happy parents.
The Baby Hooded Car Seat Blankets work brilliantly in pushchairs, prams, bouncy chairs and shopping trolley seats as well as car seats. It’s something you’ll use every day so it’s really great value.
Also made in the UK and looks so very super cute.

What colours does the Morrck Baby Hooded Car Seat Blanket come in?
The Morrck All Season Baby Hooded Car Seat Blanket comes in a wide range of colours. Pinks, blues, soft neutrals and brighter colours, we also have limited editions, in both our Baby and Toddler Hoodie ranges. When you select the size you want the colour options will be shown. Checkout the All Season range. Our Spring & Summer Baby Hooded Car Seat Blanket comes in a smaller range of colours, still with something to suit everyone’s taste. Checkout the Ultra-lightweight range, again the colours available will show once the size is selected.

Do the Morrck Baby Hooded Car Seat Blankets fit any car seat?
The Morrck Baby Hooded Car Seat Blanket fits all car seats with a standard 3 and 5 point harness. For more information on fitting take a look at our videos.

How has it been safety tested?
Although our Baby Hooded Car Seat Blankets are classified as clothing and as such don’t require car seat safety testing, we have tested them to current and i-size European car seat safety standards to give you added peace of mind. Take a look at our safety page for more details on our safety testing.

Can I use my Morrck Baby Hooded Car Seat Blanket all year around?
We have different weights of Baby Hooded Car Seat Blankets to account for our different seasons. Our All Season Baby Hooded Car Seat Blanket, as the name suggests, can be used for most of our gloriously unpredictable weather most of the time. If however you are looking for something lighter weight for the Summer months or for a holiday in the sun, our cooling cotton Spring & Summer version is perfect. We also have a water resistant Rambler footmuff/cosytoes for pushchairs, which is very snug and warm on longer outdoor adventures. To see the full range of colours and sizes visit our shop page.

Do I need to use a coat as well as the Baby Hooded Car Seat Blanket?
No. One of the real benefits of using our Baby Hooded Car Seat Blanket is the ease and simplicity of being able to get out of the house without the struggle of putting a coat or snowsuit on a baby. Added to that padded coats and snowsuits are not safe to use in the car seat because the harness may not be able to be tightened securely enough. The other thing is that because snowsuits and padded jackets are so warm, overheating can be a real problem. To find out more about car seat safety take a look at our safety information.

Can I use my Baby Hooded Car Seat Blanket with a newborn insert?
Yes, you can place it on top of the new born insert and fit it in the same way as if the insert wasn’t there.

Can I use my Baby Hooded Car Seat Blanket if my car doesn’t have isofix?
Yes, you just need to make sure that there is no fabric from the Baby Hooded Car Seat Blanket between the lower front edge of the infant car seat and the seat of the car. The infant car seat and the seat of the car should be in contact with one another to prevent slipping.

What sizes does it come in?
We have 3 sizes available in our All Season Hoodie range, our Newborn & Premature Baby Hoodies from birth to approximately 6 months, our Baby Hoodies from birth to 18 months and our Toddler Hoodies are from 18 months to 3 years.

Our Spring & Summer range is available in 2 sizes our Newborn & Premature Baby Hoodie from birth to approximately 6 months & our Baby Hoodie from birth to 18 months.

Our Ramblers are available in one size from approximately 5 months to 3 years.

What’s the difference between the sizes?
The main difference is in size of the hood and the length of the back from the seat to the top of the hood, to account for growth and proper car seat fit.

Why is it important to use the right size?
For safety the Baby Hooded Car Seat Blanket is designed to fit smoothly behind your baby’s back and so that the harness straps are in the correct position.

What is the Morrck baby Hoodie made of?
The All Season Baby Hoodie is made from one layer of 100% anti-pil polyester fleece and one layer of 100% cotton jersey. The Ultra-lightweight Baby Hoodie is made from two layers of 100% cotton jersey. The Rambler cosytoes is made from one layer of PU coated showerproof polyester fabric and one layer of 100% anti-pil polyester fleece with a layer of 100% polyester wadding between. To see the full range of products, colours and sizes visit our shop page.

Does the Morrck Baby Hoodie have a tog rating?
The Baby Hoodie is primarily a travel wrap and not a sleep product which means it doesn’t require a tog rating. Also, because there are so many ways to wrap your Baby Hoodie it would be very difficult to be precise about any tog rating as it would depend on how many layers you are using to wrap your baby.

How do I wash my Baby Hoodie?
Our Baby Hoodies can be washed up to 30 degrees c. We would recommend washing like colours together. Give them a shake and pop them on an airer or on the line. If required they may be tumble dried on a cool/delicate setting. Please check the care label in the product for specific instructions related to the item purchased as some limited editions will not enable tumble drying.

What age can I use a Rambler?
Ramblers can be used in the pushchair or buggy from around 5 months. They are open ended so although we suggest they are suitable until approximately 2 years it is possible they will last a lot longer.

Are Ramblers waterproof?
Ramblers are showerproof/water resistant. They will do a great job keeping your little one warm and dry. Shop Ramblers

Can I buy a gift voucher?
Yes, of course. All our Morrck products make great gifts, but sometimes it’s lovely to let the recipient choose their preferred size and colour. We sell gift vouchers at £10. So if for example you would like £30 just add 3 lots of £10 vouchers to your basket. Buy gift vouchers.

Do you have a gift wrap option?
We offer a beautiful luxury keepsake gift box in five colours, which can be used for keeping baby treasures and mementos safe and sound after your lovely gift has been delivered in it. Go to gift boxes

Do you deliver outside the UK?
We do deliver outside of the UK. Full information of all the destinations we deliver to and the delivery services we offer can be found here.

Can I collect from your offices?
It is possible to collect your order from us. Please ring us on 01908 315389 to arrange a suitable day and time.

Can I have it delivered quicker than 48 hours?
We can offer a 24 hour tracked delivery within the UK at £1.95. Just give us a call should you need your items delivered quicker than our standard 48 hour tracked delivery.

Can I return or exchange my item?
If you need to return or exchange your item the first thing is that it needs to be unused with its tags still on and preferably (but not essentially) in its original packaging. For refunds, if you notify of us of your intention to return an item to us within 14 days of receipt and we receive it back within a further 14 days of your date of receipt, you will receive a full refund. Should you wish to return an item to us after this 28 day period then please give us a call on 01908 315389 and we will do our very best to help. For exchanges we would normally ask that exchanges be made within 28 days of receipt of your item. Please note that there may be an additional charge if you are exchanging for a more expensive item. Again, should you wish to make an exchange after 28 days from receipt of your item then please give us a call on 01908 315389 and we will do our very best to help. More information can be found here. If you have any other questions about returns or exchanges, just give us a call.

I was bought my Morrck as a gift and would like to swap it for a different size/colour. I would prefer the gift buyer didn’t know. Is this possible?
We get asked this quite often. We need to know the name of the person that bought the gift so we can make a note on the original order, but we do not send out any notification of the exchange.

What should I do if the item I want is out of stock?
We receive stock all the time so any out of stock items are likely to come back into stock quite quickly. If however you would like further information please do not hesitate to call us on 01908 315389.